1. Why this privacy policy?

iGLOO attaches great importance to the protection of your privacy and your personal data. We collect and process your personal data in accordance with the applicable legal provisions, namely the Law of December 8, 1992 on the protection of privacy with regard to the processing of personal data ("Privacy Law") and the European Regulation of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("Regulation").

We wish to inform you of any processing operations of your personal data and your rights in this regard. By using our site, you expressly accept the collection and processing of your personal data by iGLOO as described in this document. We reserve the right to make changes to our Privacy Policy at any time. Any substantial modification will always be clearly communicated on our site. However, we advise you to consult this document regularly.

2. Who processes your personal data?

iGLOO is responsible for the site.

Contact information

iGLOO (Woobie SRL) 
6 Rue Louis De Geer 1348 Louvain-la-Neuve (Belgium)
Company number: BE 0847024883
Email: info@igloo.be
Phone: +32 2 808 55 25

3. What personal data is collected?

The processing of your personal data is limited to what is strictly necessary to achieve the purposes pursued by iGLOO. Below are listed the categories of data concerned by the processing.

→  Identification data
→  Connection data (IP address, etc.)
→  Data relating to education and training
→  Data relating to employment and function
→  National register number and social security identification number
→  Photos / Images
→  Curriculum vitae

4. What are the purposes pursued?

iGLOO collects your personal data solely for the purpose of providing you with an optimal, personalized and secure user experience on the site. The collection of your personal data may intensify with more intensive use of our site.

The processing of your personal data is therefore essential for the proper functioning of the site and the provision of our services. iGLOO undertakes to process your personal data exclusively for the following purposes:

→  Manage the contractual relationship
→  Offer the User a general but also personalized service, including sending useful information, newsletters, providing support and following up on complaints.
→  Improve and personalize our services and products
→  Create relationships with potential collaborators
→  Send promotional offers if you have expressly consented (direct marketing). In this case, you remain free to withdraw your consent at any time

When visiting our site, certain data is collected for statistical purposes. This data allows us to optimize your user experience. This includes your IP address, the geographical area of consultation, the day and time of consultation, and the pages consulted. By visiting our site, you expressly accept the collection of this data for statistical purposes.

You have control over the data you provide to us. When data is incomplete or erroneous, iGLOO reserves the right to interrupt or suspend, temporarily or permanently, certain operations.

Your personal data is intended to be used exclusively for internal purposes. Your personal data will therefore not be sold, given or transmitted to third parties, except with your prior consent. iGLOO has taken all possible technical and organizational measures to avoid a data breach.

5. We also use cookies!

During your visit to our site, cookies may be placed on your computer's hard drive. We use cookies to offer an optimal user experience to our regular visitors.

For more information about how we use cookies, we invite you to consult our Cookie Policy.

If you visit our site, we advise you to enable your cookies. However, you remain free to disable them via your browser settings if you wish. For more details, we refer you to our Cookie Policy.

6. What are my rights?

6.1. Guarantee of fair and lawful processing

Your personal data is always processed in accordance with the legitimate purposes set out in point 4. It is collected and processed in an adequate, relevant and non-excessive manner, and is not kept longer than necessary to achieve the purposes pursued.

All technical and security measures have been taken to minimize the risks of illegal or unauthorized access to or processing of your personal data. In the event of an intrusion into its computer systems, iGLOO will immediately take all necessary measures to reduce the damage to a minimum.

6.2. Right of access

If you are able to prove your identity, you have the right to obtain information about the processing of your data. Thus, you have the right to know the purposes of the processing, the categories of data concerned, the categories of recipients to whom the data is transmitted, the criteria used to determine the retention period of the data, and the rights you can exercise over your data.

6.3. Right of rectification

Inaccurate or incomplete personal data can be corrected. It is primarily the User's responsibility to make the necessary changes in their "user account" as far as possible, but you can also make a written request to us otherwise.

6.4. Right to erasure (or "right to be forgotten")

You also have the right to obtain the erasure of your personal data in the following cases:

→  Your personal data is no longer necessary for the purposes
→  You withdraw your consent to processing and there is no other legal basis for processing
→  You have validly exercised your right to object
→  Your data has been processed illegally
→  Your data must be deleted to comply with a legal obligation

iGLOO decides on its own initiative on the presence of the criteria listed above.

6.5. Right to restriction of processing

In certain cases, you have the right to request the restriction of processing of your personal data, in particular in case of dispute as to the accuracy of the data, if your data has been processed illegally, if the data is necessary in the context of legal proceedings or the time necessary for iGLOO to verify that you can validly exercise your right to erasure.

6.6. Right to object

You also have the right to object at any time to the processing of your personal data. iGLOO will cease processing your personal data, unless it can demonstrate that there are compelling legitimate grounds for processing that override your right to object.

6.7. Right to data portability

You have the right to obtain all personal data that you have provided to us in a structured, commonly used and machine-readable format. At your request, this data can be transferred to another provider, unless this is technically impossible.

6.8. Right to withdraw your consent

You can withdraw your consent to the processing of your personal data at any time. The withdrawal of your consent does not affect the validity of processing operations prior to the withdrawal.

7. How to exercise my rights?

To exercise your rights, you must send us a request exclusively by registered mail to iGLOO, 6 Rue Louis De Geer, 1348 Louvain-la-Neuve (Belgium) or by email with acknowledgment of receipt to info@igloo.be, starting the subject of your message with "Attention: Management". We will respond as soon as possible, and at the latest one month after receipt of the request.

8. Possibility to file a complaint

If you are not satisfied with the processing of your personal data by iGLOO, you have the right to file a complaint with the Commission for the Protection of Privacy, which becomes the Data Protection Authority as of May 25, 2018 (www.privacycommission.be).