The transfer to the software was well managed by the Foldio team, making us operational quickly.

Laurent, tell us a bit about the history of Breuer & Dion, which is quite nice. If I understand correctly, you were colleagues in an expert company, then you decided to create your own together...

Exactly! Six years ago, we started with two experts and one secretary. Today, we have five secretaries and about ten experts. So, we represent the company's eyes on the ground.

What is the expert profession in 2024-2025? What is your daily job?

It's a team of technicians who go out into the field, to the scene of claims. We assess what is happening, we calculate the costs, we assist the policyholders, etc.

And among the experts you work with, there are freelancers. They have their own job on the side, their own specializations?

That's right, they are architects, engineers, a jeweler. We have a fairly multidisciplinary team.

We just talked about the great story of Breuer & Dion, but I know there's also a nice story with Foldio. At the beginning, it wasn't a sure thing, was it?

Indeed, the Foldio team had contacted us right from the start of the association with Jérôme. But at that time, we didn't have the need for a super program like that. We used a small software that was sufficient for the time.

Then things changed?

Yes, quite quickly we reached the limits of our program, and we got back in touch with the Foldio team about a year ago. Their team presented us with their solution which had already evolved a lot over a few years. And in three or four months, it was done.

Was the implementation quick?

Very quick. The Foldio team followed the transfer from our old program to the new one very well and, quickly, we were operational.

And today, do you feel that there is a kind of "after-sales service"? Are they listening to you? Do you challenge them a bit?

We regularly report to them the advantages and disadvantages we find in the program. Both on the office side and for the expertise in the field, and they implement the improvements at the Foldio level.